Privacy Policy

How Compromise Solutions collects, uses, and protects your personal information.

Last updated: 2026

What We Collect

When you contact us through this website — whether through our contact form or by booking a consultation — we may collect your name, email address, telephone number, and any message or details you choose to share with us.

How We Use It

We use this information solely to respond to your enquiry, schedule consultations, and provide our family mediation services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Confidentiality

Confidentiality is central to our mediation practice. Any information shared with us as part of the mediation process itself is treated as strictly confidential, in line with standard mediation ethics and practice.

Third-Party Services

Our contact form is processed through Formspree, a third-party form-handling service, which securely delivers your submission to our email inbox. Formspree may process your information in accordance with its own privacy policy.

Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us at info@compromisesolutions.co.za or 073 675 1931.